AYZYNX

Your hotel.
Always available.

One AI guest-communication system for your hotel.

Get started Try AYZYNX

WEBSITE CHANNEL

Ask. AYZYNX answers.

Harbour House

Fictional hotel · live product demo

Harbour House Concierge

Here to help

Good afternoon! I’m the concierge at The Harbour House Hotel. How can I help with your stay?

Demo only — don’t enter personal, booking or payment details.

One intelligence.
Every guest conversation.

01

One hotel knowledge system

Update approved information once for every AYZYNX channel.

02

Chat and call

Answer routine website questions and telephone calls from the same source.

03

Human when it matters

Return uncertain, sensitive or personal requests to your team.

Everything handled.
Anything important surfaced.

Harbour House

Fictional workspace preview

Published
Hotel informationReady
Conversation reviewNothing urgent
Staff handoverConfigured

PHONE CHANNEL

AYZYNX answers the phone.

Hear AYZYNX answer routine questions and pass an allergy request to reception.

Get this for your hotel

Ready to play

0:00 / 1:25

Harbour House

Fictional AI receptionist call

Demo
View transcript

  1. Guest

    Hi, erm, I've got a booking tomorrow. I think we'll arrive at about half eight. Is that alright?

  2. AYZYNX

    Yes, that's absolutely fine. Check-in starts from three. If you arrive around eight thirty, reception will still be open and ready for you.

  3. Guest

    Perfect. And is there parking at the hotel?

  4. AYZYNX

    Yes. We have complimentary parking behind the hotel. Use the Harbour Lane entrance, then follow the signs for guest parking.

  5. Guest

    Okay, brilliant. We're bringing our little boy. What time is breakfast?

  6. AYZYNX

    On weekdays, breakfast is served from half seven until ten. There is a children's menu, and we can provide vegetarian, vegan and gluten-free options.

  7. Guest

    Great. He's got a nut allergy. Can you make a note of that?

  8. AYZYNX

    The kitchen needs to confirm allergy arrangements directly. I won't change your booking, but I can flag this for reception so they can contact you before arrival.

  9. Guest

    Yeah, please. That would be really helpful.

  10. AYZYNX

    Of course. Please leave your name and preferred contact number with reception when they follow up. Is there anything else you'd like to check?

  11. Guest

    No, that's everything. Thanks for your help.

  12. AYZYNX

    You're very welcome. We look forward to seeing you tomorrow. Have a good evening.

ONE AYZYNX SYSTEM

Same knowledge.
Every channel.

AYZYNX is configured around how guests contact your hotel. Website and phone are channels of the same intelligence—not separate products.

AYZYNX hotel system

From £249 / month

£249 is the verified website-channel configuration. Phone requirements and the final commercial configuration are confirmed during onboarding.

  • One hotel knowledge base
  • Website and phone channel configuration
  • One dashboard
  • Human escalation
  • Ongoing optimisation
Configure AYZYNX

Questions, answered.

What does AYZYNX answer?

Hotel-approved questions across the channels you configure. Uncertain or sensitive requests go to your team.

Does it replace reception?

No. AYZYNX removes repetitive communication so reception can focus on hospitality.

Can we control it?

Yes. Your hotel controls one knowledge base, its behaviour and escalation routes.

How is it installed?

We configure AYZYNX for your hotel, test it and connect the agreed website and phone channels.

How quickly can we launch?

Live in days, not months, when hotel information and access are ready.

Give reception time back to hospitality.

Get started