Built for independent hotels
Your hotel’s 24/7 digital concierge.
Ayzynx sits on your hotel website and answers guest questions using information your team has approved.
Guests get useful answers before booking, before arrival and during their stay. Your staff keep more time for the questions that need a person.
Harbour House
Fictional hotel · Live Ayzynx dataset
See the concierge in context below
Live product proof
See what your guests see.
Ask about breakfast, parking, check-in or bringing a dog. The working concierge is embedded in a fictional hotel website so you can judge the experience in context.
Demo only — do not enter personal, booking or payment information.
harbourhouse.example · Fictional hotel
Harbour House
Rest, restored · The Cornish coast
Arriving today?
Everything before the door
Ask about parking, check-in, breakfast and bringing your dog.
Need a person?
Reception remains close
Personal or uncertain requests can return to the hotel team.
Harbour House Concierge
Here to help
Good afternoon! I’m the concierge at The Harbour House Hotel. How can I help with your stay?
The guest journey
One question can shape the whole stay.
Hotel questions arrive at three critical moments. Ayzynx gives each one a useful answer without making your service feel automated.
- 01
Choosing the hotel
“Can I bring my dog — and where can we walk nearby?”
The guest gets a useful answer without leaving your direct-booking journey.
- 02
Planning the stay
“What time is check-in, and is there somewhere to park?”
Arrival details are clear before they become another email or front-desk call.
- 03
Already in-house
“Is breakfast included, and when does it finish?”
Routine questions are answered while your team stays present with guests.
Onboarding, without the project
We handle the setup.
You approve the details.
Ayzynx is configured around your property. Your team does not need to build a knowledge base or manage another technical implementation alone.
Setup is included for founding pilot hotels
- 01
We gather what guests need
Your website, policies, guest guides, amenities and local recommendations become the approved source material.
- 02
We prepare it with your team
You review the knowledge, tone, branding and the requests that should go directly to staff.
- 03
We place it on your website
Ayzynx is added to one hotel website, then its information is reviewed and optimised with you each month.
Operational reliability
Answers when it knows.
A person when it matters.
Good hotel service includes knowing when a request needs judgement. Ayzynx supports that boundary instead of pretending every question should be automated.
Guest request · Room 14
Tonight, 21:42
“Could you help me arrange a surprise anniversary dinner tomorrow?”
The request is personal and requires hotel judgement, so the concierge explains that a member of staff will follow up.
- Answers use approved hotel information
- Your hotel remains the source of truth. Information can be updated whenever policies or operations change.
- Uncertainty has a human route
- Sensitive, personal or unclear requests can follow the staff escalation process agreed during setup.
- Payments stay in your existing systems
- Ayzynx does not take payments or ask guests to put payment details into the concierge.
The live demo uses a fictional hotel dataset and should not be used for personal, booking or payment details.
A focused pilot for independent hotels.
We are onboarding a small group of hotel partners who want a carefully configured concierge and a direct voice in how Ayzynx develops.
If the fit is not right for your hotel, we will say so.
Founding Hotel Pilot
£149/ month
- One hotel website
- Hotel knowledge setup
- Concierge styled to your hotel
- Unlimited guest questions, subject to fair use
- Email support
- Staff escalation setup
- Monthly knowledge optimisation
No long-term contract. Setup is included. Custom pricing may apply for multi-property groups or advanced integrations.
Discuss your hotelPractical questions
What hotel teams ask us.
The details that usually determine whether Ayzynx is a sensible fit.
How does Ayzynx know about my hotel?+
Ayzynx answers from information you approve, including your website, guest guides, policies and local recommendations. Your team can update that information as things change.
What happens when it does not know?+
Ayzynx can avoid guessing and direct an uncertain, sensitive or personal request to the staff escalation route agreed during setup.
Will this work with our current website?+
Ayzynx is designed for existing hotel websites. We review compatibility before you join the pilot and handle the agreed setup with your team.
How much work is required from our staff?+
We do the initial organisation and configuration. Your team supplies or approves the hotel information, reviews the concierge and tells us who should receive escalations.
How quickly can we go live?+
Timing depends on the information available and your website setup. We agree a realistic launch plan after reviewing your hotel rather than promise a fixed date upfront.
The next step
Tell us about your hotel.
We’ll review your website and follow up to arrange a 15-minute introduction focused on your guest questions, team and current setup.
- 15-minute introduction
- No obligation
- No meeting booked automatically
What happens after submission?
We review your hotel and reply using your preferred contact method. If Ayzynx appears relevant, we arrange the introduction.
No obligation. Your details are used only to respond to your enquiry. No meeting is booked automatically.
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